TalkdeskⓇ Conversations Mobile App is a sophisticated native mobile contact center solution that equips agents with the capabilities of Talkdesk across a range of mobile devices, including phones, tablets, and smartwatches.
Enhancing productivity on the move, this app empowers agents to proficiently manage customer interactions with access to essential features such as call controls, status settings, and dispositions.
Extending customer service capabilities beyond traditional boundaries, Conversations Mobile App enables frontline employees to deliver exceptional experiences regardless of their location, whether in the field, in sales, or any other external setting.
Seamlessly integrate with preferred CRM and Helpdesk systems to grant agents quick access to crucial customer details and streamline processes through efficient automations.
Effortlessly keep track of vital performance metrics through comprehensive reporting tools tailored for effective management of remote teams and continuous optimization of customer experiences.
- Inbound and outbound call functionalities
- SMS management including sending and receiving
- Real-time status synchronization with Talkdesk ACD
- Dispositions and notes capabilities
- Warm and blind transfers options
- Conference calls and agent-to-agent calling
- Management of call recordings
- Access to voicemail
- Integration capabilities with Talkdesk Analytics & Insights, Salesforce, and Zendesk
- User-friendly Dark mode and Light mode options
- Dedicated versions optimized for tablets and smartwatches
- Support for Siri and iOS Shortcuts functionalities
Обзор
Talkdesk Conversations это программное обеспечение Freeware в категории (2), разработанная Talkdesk, Inc..
Последняя версия Talkdesk Conversations-6.4.6, выпущенный на 06.07.2024. Первоначально он был добавлен в нашу базу данных на 28.02.2024.
Talkdesk Conversations работает на следующих операционных системах: iOS.
Пользователи Talkdesk Conversations дал ему Рейтинг 2 из 5 звезд.
24.11.2024 | Wavepad 19.74 |
24.11.2024 | Internet Download Manager 6.42.25.3 |
24.11.2024 | Auslogics Disk Defrag 12 |
24.11.2024 | Raptor 4.0.7001 |
24.11.2024 | O&O Defrag Professional Edition 29.0.11118 |
21.11.2024 | US government wants Google to sell the Chrome browser |
20.11.2024 | 7-Zip update fixes vulnerability |
20.11.2024 | Why use a VPN service in 2025? |
13.11.2024 | Adobe October 2024 Patch Day |
05.11.2024 | Crowdstrike Strikes Again: Office Crashes, Windows 11 Stalls |
Последние обзоры
Acronis True Image
Максимальная защита данных с Acronis True Image! |
|
ASUS Framework Service
Расширьте свои возможности ASUS с помощью ASUS Framework Service |
|
Microsoft OLE DB Driver for SQL Server
Эффективный доступ к данным с помощью драйвера Microsoft OLE DB для SQL Server |
|
Avira Security
Максимальная защита с Avira Security |
|
NVIDIA USBC Driver
Оптимизируйте подключение видеокарты NVIDIA с помощью драйвера NVIDIA USBC. |
|
Mantra Registered Device Service Production
Повысьте безопасность с помощью Mantra Registered Device Service Production |